Abby K. of Escondido is one of the latest BM Windows customers who left us a glowing review on Yelp. We wanted to share some of her review with you, because it will give you a good idea of what you can expect when you work with the team at BM Windows for replacement windows and doors.
Abby starts by saying that during her initial phone call to BM Windows, she spoke with our receptionist, April. As she talked with April about her broken sliding glass door, she said, “April made me feel like I was sitting next to her with her arm on my shoulder comforting me.” At BM Windows, we always make sure to take the time to really listen to our customers. Everyone from our receptionist to our installers are trained to help our customers in any way they can, so they get the products that are right for them, and have a good experience in the process.
Abby also had great things to say about JT, who came to her Escondido home for her consultation and to take measurements for her replacement patio door. She said she felt very comfortable having him in her home, and that he treated her like she was a member of the family.
Finally, Abby praised BM Windows installer, Carlos, who she said arrived on time and performed his job in a very professional manner. She also called Carlos “amazing,” and was happy with how he explained everything she needed to know about her new sliding patio door before he left.
Our team at BM Windows really is second-to-none in the replacement window and door business in San Diego! They are trained, not only in how to do their jobs with efficiency and professionalism, but also in how to treat customers. Customer service has always been one of our highest priorities, and when we receive testimonials like this one from Abby, we know we are on the right track!
If you are looking for a replacement window and door company in San Diego that puts their customers first, contact us today! We think you will be pleasantly surprised with our service, as well as our high quality replacement window and door products and our competitive prices.