At BM Windows, we pride ourselves on our excellent customer service. So, not only will you get excellent quality, energy efficient products when you purchase replacement windows and doors from BM Windows, but you will also experience some of the best customer service around!
Our entire team at BM Windows, from our office staff to our sales representatives to our installers, has been trained in customer service. At BM Windows, the customer always comes first! Our customers are never subjected to the high-pressure sales tactics that are common in the window and door replacement industry. We simply offer quality vinyl replacement window and door products at competitive prices, without trying to up-sell you on products or features you don’t want or need. Many of our customers have told us that our company is a breath of fresh air in the home improvement industry in this regard.
In addition to the excellent customer service you will receive from our sales representatives, you will also receive excellent service from our installers. We believe our installation teams are some of the best in the business. They receive extensive training in window and door installation, including factory training, and they know how to do the job right. They work efficiently, often finishing installations in one day. They will also take the time to demonstrate how your new windows and doors work, and how to best maintain them.
Finally, our installation teams always clean up after themselves when the project is complete. This doesn’t just involve disposing of your old windows (though they will do that), it also involves cleaning up any debris both inside and outside of your home that was created during the installation process. They will clean your new windows, so you can start enjoying them that same day, and they won’t leave your house until you are completely satisfied with the work that has been done.
With customer service like this, it’s no wonder BM Windows was awarded a Dealer of the Year award for Excellence in Customer Service by Window & Door Magazine, one of the industry’s premier publications. Our customer service is also highly praised by our past customers. Here are a few testimonials:
Here's one case where the rating couldn't be more true- BM is a 5 star operation that I am very happy to review and endorse (PM me if you want more info). BM was 10 minutes early for every appointment, installed outstanding windows, left not a trace that they were there and even fixed an old window of mine while they were here at no extra charge. The installers were polite, professional and friendly. And did I mention they were punctual as hell? I highly value this in a contractor as I've had plenty of them no call/ no show on me. If you want a very professional, neat and timely window job done for a competitive price, look no further than BM!"- Mitch B.
We replaced all of our windows and doors using BM. They were terrific. Great price and done in only 2 days. Very fast, clean, and efficient. We notice the whole house is so much quieter and energy efficient than when we had the old plate glass. Months later we called them up to have them add a keyed lock to a downstairs slider. They came out with a new lock, installed it, gave us the keys, and left. I called the following week, told them they forgot to leave an invoice and asked them how much. They said no charge."- Leonard W.
Absolutely phenomenal service. Super easy to work with and to schedule. Consultation and installation arrived on time. No pushy sales tactics, and quick to respond to questions and concerns. After looking at various vendors, BM Windows was the best match for price and quality. Highly recommended them! For reference, we did 4 window replacements and 1 patio door replacement."- Albert L.
Michal installed our windows about 12 years ago. They are still beautiful, and we are calling him again today to get an estimate on my Dad's house. He was just getting started then. In fact, I believe he saved us, as the company he worked for was going out of business and the salesman wouldn't return our calls. I don't think they had any plans to honor our deposit or return for install, but Michal made it happen. I have no idea how he did it! I will never forget that. He planned to go on his own, so we posted his BM Windows sign in our yard once the job was done, and we told as many of our friends as possible. We will never use anyone else."- Joanne R.
Great company. No bs sales pitch and good price. Made the custom windows and doors faster than expected. The crew installed them in one day and took care and pride in their work. I highly recommend these guys."- Ian S.
We just had 23 windows installed in a day by BM. 2 crews and they were very professional. We chose BM because I had read reviews that they had great customer service and always honored their work. It's true. During the installation we noticed 2 windows that were supposed to be frosted (bathroom windows), were not frosted. So when we asked the crew they showed us that their order showed that it wasn't. We thought perhaps we had made a mistake. They next day they called to ask about the service we received and so we mentioned the 2 windows. They told us the owner, Michael, would call us back. He did, in 20 minutes, and admitted he had made a mistake on his notes and would reorder and have it fixed. This is the customer service we were looking for. The windows look great and we are very happy we chose BM!"- Howard B.
From the first call for a quote appointment to the end of the project, the people from BM Windows have exceeded our expectations. Quote appointment was done as scheduled and we were contacted prior to Jim's arrival. An install date was chosen and the installers (2 crews) showed up as scheduled. They completed the job beyond our expectations, neat, clean, polite, friendly and experienced. GREAT GUYS! 19 windows and 1 slider. We have recommended BM Windows to friends/family and highly suggest that you give this company a call before you sign with anybody else."- Gary M.
BM windows is amazing!! So happy with my new French sliding glass door. Jim came out to quote us and provided options of what doors are available to order. Installation was quick (2.5 hours) and they cleaned up everything and hauled away my old sliding glass door. Highly recommend! Thank you so much for my new door!"- Stephanie T.
This Company is Fantastic! From the first phone call to to the final window put in !!!!The workers wore masks the whole time, polite and very respectful of my home. When the workers left they left as though they were never here, clean as a whistle! My windows are just as promised, so clean and beautiful!! I live in a Condo and I'm in front off the street. I have already had people tell how impressed they were with how the workers went out of there way to respect our complex by Parking so tenets can get in and out easily and keeping materials out of the way as I'm also in the main walkway. I RECOMMEND BM WINDOWS-10 stars"- Toni M.
What Makes Us Different in the Replacement Window and Door Industry
While our customer service truly sets BM Windows apart from other replacement window and door companies in San Diego, there are other things that make us different. As mentioned before, our installation teams are highly trained and work efficiently, but we should also point out that they are professional window installers, not subcontractors. Other replacement window companies in San Diego will hire subcontractors or general laborers to complete their window and door installations, but at BM Windows, we prefer to use only our own teams of installers who are knowledgeable about the products we sell and know all of the ins and outs of window and door installation.
You will also find, as you compare replacement window and door companies in San Diego, that the warranty we offer is second-to-none. Not only do we offer replacement window and door products with excellent manufacturers’ warranties, but we offer our own lifetime guarantee on the installation (on top of the product warranties). We can do this because of the confidence we have in our highly trained and skilled window and door installers. This warranty covers all of the parts and labor used during the installation.
From sale to install to follow up, this company is outstanding with their service and install. This company cares about the customer and stands by their product. The installers were very professional and had the job quicker than expected. I cannot say enough great things about this company as a whole. I love my new windows!"- Cheryl Erler
I had a great experience with BM Windows. They are a very professional and efficient team to deal with. I installed 9 windows and the entire process went without a hitch. The products and the quality of installation is top notch. Their prices are competitive too! I would highly recommend BM Windows."- Mario Bross
Highly recommend this company. From start of project to completion was a good experience. No pushy salesman very knowledgeable. Prices are better than three other companies I had consulted. Installers very professional and paid attention to detail. Finally the warranty that comes with the windows can’t beat it."- Jason Smith
This company was great. Their price was way better than other companies I looked at and they provided a top of the line window that was locally manufactured in San Diego. The windows made a HUGE difference with both the outside noise and keeping the place warmer. These guys are PROS quick install very professional all the way around."- Maria Kurn
We had our windows installed a little over a year ago and we are so happy we did. The estimator was great. Told us all the differences in the windows. They were installed in about 4 hours. The house is less drafty in the winter you can definitely feel it. We did get three estimates on company wanted us to sign right then and there I am glad we did not do that. BM was not the cheapest but I think they were the best for the money."- Stephen Garcia
BM Windows just finished another window and door project for us at another residence. Same experience as always. They are simply the best to work with! We're pleased with the pricing, the process, and our new windows and doors. Both the sales and installation staff are a pleasure to have in our home. 10 stars!"- Matt S.
Replacement Window and Door Products That Will Enhance Your San Diego Home
BM Windows has replacement window and door products to complement any San Diego home. With a variety of frame colors and design features, our replacement windows and doors can modernize your home and make it feel brighter and more inviting. New, energy-efficient windows and doors also save you money on your energy bills and add value to your home. If you are considering replacement windows for your San Diego home, know that they are an excellent investment!
Not all replacement window and door products are created equal! Just because a replacement window company says their windows and doors are “energy efficient,” doesn’t mean they are high quality. It could just mean that they are more energy efficient than the single pane windows with aluminum frames that you may currently have in your house.
Make sure you compare the features and the ENERGY STAR numbers on any replacement window or door products you are considering having installed in your home. If you have any questions about how to compare the various products on the market, contact us at BM Windows, and we can help you decide which products would be best in your San Diego home by giving you honest, straightforward information.
Our customers are always extremely pleased with the quality of the replacement window and door products we install, and the energy savings they experience. Here is what a few of them had to say:
After getting quotes from two other companies I chose BM Windows. J.T., the Sales Manager, was very professional, respectful and courteous and explained everything I needed to know about the windows as well as the company. The price he quoted was very fair and better than estimates received by other companies, and there were no extra charges beyond the estimate. The installers were prompt, efficient and courteous. They installed all windows in one day as promised and cleaned up completely after their work was done. My windows are beautiful and I highly recommend BM Windows."- Dj Sommers
BM Windows did a good job in replacing 10 windows in our home . We are happy customer. Thanks to JT , Michal and employees who did the installation."- Roy
Had BM Windows replace 25 windows and 3 doors on our house in Pt Loma. Not a straight forward job for a 78 year old house. Owner, sales rep, scheduler, and install team were all responsive and responsible with a very clean installation that matches the house very well. The Anlin windows look to be a very good value for our purpose."- Jay Sorensen
Contact BM Windows in San Diego for a Free Consultation and Quote on Replacement Windows and Doors
We know there are many replacement window and door companies in San Diego from which you can choose. We encourage you to compare our products, prices, customer service, and guarantees with any of them. Contact us today for a free, in-home consultation, and receive a quote on replacement windows and doors for you San Diego home.