Just about everyone knows someone who has had a nightmare experience with a San Diego home improvement “expert.” Whether it’s a general contractor, plumber, electrician, or replacement window company, there are many out there that overpromise and underdeliver—or worse—those who are just outright criminals who take your money and never finish the job!
These types of issues are so common, there is even an entire website dedicated to them. San Diego homeowner Jody Costello started the website Contractors from Hell after her experience with a general contracting company that took her money, never completed her job, and caused expensive damage to her home. Jody was forced to take legal action against the company to recoup some of the money. She has since dedicated her time to protecting San Diego consumers from unscrupulous home improvement companies through advocacy and the support of legislation and policy changes in California that are more favorable to consumers.
How to Avoid Hiring an Unscrupulous Home Improvement Company
Unfortunately, we live in a world where not everyone is honest or upfront. In the replacement window and door industry, there are many companies that do the job right, on time, and for the amount you were quoted, but there are also some who take advantage of homeowners. So how do you avoid the latter?
Here are a few tips for selecting a replacement window company in San Diego that will give you a great experience, and keep you from becoming the subject of a contractor “horror story.”
- Check that the replacement window company is licensed by the State of California through the Contractors State License Board (CSLB). Make sure the business name matches the license number they have on their website or business card and that their number is not expired. You can find that information here.
- Ask to see the actual work a company has performed and to talk with a few of the customers they have worked with recently. Online reviews, though often helpful and informative, shouldn’t be the only opinions you look at to determine if you should hire a particular replacement window company.
- Check the Better Business Bureau’s website to see if a replacement window company has had any complaints filed against them.
- Be wary of replacement window companies that rely on high-pressure sales tactics, as this can be a sign that the company is more focused on making sales than they are on customer satisfaction.
A San Diego Replacement Window Company with a Great Reputation for Customer Service and Satisfaction
At BM Windows, we have always been dedicated to our customers. We offer San Diego homeowners affordable pricing on great replacement window products without subjecting you to a “hard sell.” We also take pride in our work and treat your home like we would our own. We have an A+ rating with the Better Business Bureau and thousands of satisfied customers. We are one of the only replacement window companies in San Diego that allows you to see our work in person at any time. Using our location finder, you can type in your address and find homes near you that have had replacement windows and doors installed by BM Windows.
If you’re looking for a reputable replacement window company in San Diego, contact BM Windows today. We guarantee our work and our products with one of the best warranties in the industry and every BM Windows employee, from our office staff to our installation professionals, is dedicated to customer satisfaction.