Salespeople in any industry often get a bad reputation. It’s not always undeserved, either. Salespeople can be pushy, misleading, and may fail to offer any sort of follow-up support once they “close the deal.”
At BM Windows, it is our goal to offer a different sort of sales experience for our San Diego replacement window customers.
Recently, we received a review from Linda R. in Carlsbad that tells us we are meeting our goal of providing a positive sales experience.
Linda met with our sales rep, Jim, in her Carlsbad condo. She said she was impressed with his “thorough presentation,” and he also impressed her by:
(1) not putting any pressure on the transaction by saying this ‘deal’ wouldn’t last unless I signed the papers immediately. (2) providing a bid immediately before he left our driveway (I had to wait more than 5 days for the other bidder) and (3) providing exceptional, patient support in gaining approval from our condo association for this installation, the first of its kind in our community.”
Linda was so impressed with our sales approach that she decided not to get any more bids for replacement windows. (She had initially decided to get three bids for comparison’s sake, but changed her mind after meeting with Jim and learning more about the Anlin brand of windows that we sell at BM Windows.)
Linda also said in her review, “The windows arrived before the promised date and the installation crew…[was] on time, polite, exceptional in their attention to detail, and got the whole job completed in one painless day.”
From your first contact with BM Windows, all the way through the completion of the window installation, we do our best to impress you with our customer service and quality work. We also only sell windows we would be proud to install in our own homes. We don’t sell junk!
Linda concluded her review by saying, “I recommend you not place an order for any windows until you get a bid from BM Windows. They are terrific!”
We want to thank Linda for her very complimentary review of BM Windows! It means a lot to us to know that we are meeting, and even exceeding, our customers’ expectations.
If you are in the market for new windows for your San Diego home or condo, contact us at BM Windows. Just like we did for Linda, we’ll answer all of your questions about replacement windows, and give you a great price on high-quality, energy-efficient windows and doors, without using high-pressure sales tactics. We look forward to hearing from you soon!