Replacing the windows and doors in your home is not an easy task. Right from the beginning of your project you are faced with two options: Do you hire somebody to do the job or do you tackle it yourself?
If you decide to do the project yourself, B.M. Windows can help you choose the right product, help you to measure the windows and supply all the necessary materials needed for a proper installation. If you decide to hire a company or a contractor to do the project for you, you should focus on a few different but essential aspects.
Research the company
- Check the company’s legitimacy. Does the company you are trusting with such an important project have proper licensing and insurance?
- You should check the BBB record for any complaints, if there are complaints how many?
- Check the product reviews. How long has the manufacturer been in business?
- What kind of warranty do they offer?
- Finally, check all available reviews online, you can use websites like Yelp.com, Google, Facebook, etc.
If you have time, you can go and check the business out in person. It never hurts to see the business you are considering hiring with your own eyes.
The following actions from a replacement window and door company raise a red flag
Lack of communication- If a company needs to reschedule your appointment more than once, something is not right.
Punctuality- If the salesman or estimator is half an hour late without a phone call, it is unprofessional and flat out rude.
Not showing the product sample- Never buy a window or door that you have not seen in person, pictures can be very deceiving.
Offering excessive discounts- If somebody offers you more than 15% off, they have artificially inflated the price so they can simply lower it back down and offer you what appears to be a large discount.
Pushing to sign a deal the same day- Some San Diego window companies offer an additional discount for same-day signatures. If the discount is reasonable ($100.00 or $200.00 off) and you have checked all the other aspects you may decide you are ready to make that commitment on the same day. But if somebody offers you a 70% discount, but you have to “sign right now”, show them the door. Hard sells are an indication of scams and desperation.
Sub-contracting the work- Some companies just sign a contract with a homeowner and then start looking for the cheapest guys to actually do the job. This can create a night-mare situation for the client. You want to stay away from any company who sub-contracts the work.