People often do Google searches for things like “best San Diego replacement window companies.” What they’re probably looking for when they do this search is a reputable company that sells quality products at a fair price. But what really makes a replacement window company great?
Like most companies, it’s the people employed by the company that truly make the company great. You can offer the best products on the market, but if they are not accompanied by good customer service, you will often be disappointed.
Who are the people at BM Windows? They are a great team of dedicated professionals who work hard every day to provide amazing service and support to our San Diego replacement window customers. Let’s take a closer look at our various teams of people:
Our Replacement Window Sales Staff
You might think of salespeople as a dime a dozen, but our sales staff is truly unique. The BM Windows sales team is not only trained in sales and customer service, but they also have extensive construction experience and knowledge of replacement window products.
When someone from our sales team comes to your home for your in-home consultation, it may be our company’s owner, Michal, or it will be someone like Jim or JT, all of whom have been in the building materials and construction industry for more than 30 years! You won’t get the type of knowledge and experience they have to offer from most replacement window companies in San Diego.
Another thing that makes our sales team different from other companies is the way in which they approach sales. Their focus is first and foremost on education. They want to make sure that every homeowner has all of their questions answered and knows exactly what is included in their quote before they leave. They are honest and straightforward. They have a high level of knowledge about the products our company sells, as well as about other products on the market, so you can make accurate comparisons.
Most importantly, they don’t use high-pressure or deceptive sales tactics. They’ll simply give you all the information you need, provide you with a detailed quote, and let you take your time to make a decision.
Our Office Staff
The office staff at BM Windows isn’t just here to book appointments. Like all of our employees, they receive training in customer service and in product details. They can answer your initial questions, or if they can’t, they’ll get you in touch with someone who can. They return phone calls and respond to online inquiries in a timely manner. They’ll also keep you informed throughout the entire process.
Our Replacement Window Installation Teams
When it comes to replacement window installers in San Diego, our guys are the best! They are highly trained and are extremely knowledgeable about the products we sell at BM Windows. Because they are professional window installers, not subcontractors, they know how to get the job done efficiently. (Someone once described them as working with “surgical precision.”)
Our customers are often surprised that our installers can complete the installation of an entire house full of windows and doors in a day or two. They also appreciate how our installation crews take the time to show them how their new windows operate and how to properly maintain them, and how our crews clean up after themselves when they’re done.
We know how important proper installation is to the performance of your windows, which is why we invest heavily in the training of our installation crews.
We are so confident in their abilities, we even offer a lifetime installation warranty, which covers all of the parts and labor used in the installation. This warranty is on top of any warranty you get from the window manufacturer!
Contact BM Windows for Excellent All-Around Service
If you’ve been looking for a San Diego replacement window company that will treat you right from start to finish, contact us at BM Windows. You won’t be disappointed with the high level of service you will receive from each and every team member at our company.