Recently, BM Windows received a new customer review on our Yelp profile. It came from Frank R. in San Diego. Frank is a repeat customer. Several months ago, we installed patio doors and a few windows in his home. He was so impressed by the service he received from BM Windows the first time around that he came back for more windows a few months later. After the second successful installation at his home, Frank decided to write a Yelp review to share his experience.
In his review, Frank talked about every aspect of the process of having new windows and doors installed and complimented our team for doing a great job throughout.
First of all, he said his sales rep
…got every detail right, plus his suggestion about how to arrange the patio door was pure genius.”
At BM Windows, our sales reps aren’t just there to sell windows and doors. They are also ready and able to help you select the best products for your home. They can offer helpful suggestions and answer any questions you may have. They are extremely knowledgeable about replacement windows and doors, and also have experience in the construction industry. They aren’t pushy salespeople. Rather, they are honest and helpful customer service representatives who are there to make sure you receive the best service possible and the best products for your budget.
Frank also complimented our office staff. He said,
Doreen at the office is thorough and made sure I knew of each appointment or delivery—all of which happened on time.”
We know how important communication is. Our staff keeps you updated every step of the way. We value your time, so we always keep our appointments and work around your schedule. If you ever have questions, you can call our office at any time to have them answered by our friendly staff.
Finally, Frank talked about our installers, saying,
The installers were quick and efficient but didn’t cut any corners, and I haven’t needed anything changed or adjusted since.”
This is the kind of service you get when you go with a replacement window company in San Diego that uses highly trained, professional installers for their projects. You get a job well done and windows that perform as they should. We never subcontract out the installation of the windows and doors we sell, and we provide our teams with all the training they need to do the job right.
Frank concluded his review by saying, “As I said: I just came back for more windows, and if you need windows, you should call BM windows, too.”
We always appreciate it when our customers take the time to write about their experience with our San Diego replacement window company. We’d like to thank Frank specifically for his detailed review and also for his repeat business.
If you’d like to experience the BM Windows difference for yourself, contact us today.