You probably have never heard of Door & Window Market Magazine. That’s okay—most people haven’t. It’s a publication tailored to the fenestration industry, and it allows window companies like BM Windows stay on top of new replacement window products coming to the market, as well as the latest industry news. It is a respected publication and one that we read whenever it comes across our desk. Why do we mention Door & Window Market Magazine? Well, for the past four years, they have put ou … [Read more...]
Customer Service - Blog Posts by Tag
San Diego Customer Writes Glowing Review of Her Experience with BM Windows Staff
Earlier this year, we worked with homeowner Starlene D. in San Diego. After her replacement window installation was completed, she was kind enough to leave us a Yelp review to tell others of the great experience she had with our company. She starts her review by recounting her meeting with another San Diego replacement window company. She says the company’s representative “…was mad that we weren’t willing to make a decision on the spot, and was secretive about what our final price would be inc … [Read more...]
Want Replacement Windows for Your San Diego Home Before Summer? Start Planning Now
It may seem too early to start thinking about summer—it’s still winter after all! Many of our customers want to have their new windows installed before the hot summer months get here. This typically makes spring the busiest time of year in the replacement window industry. As soon as the weather starts warming up, we start getting more calls from people who want energy-efficient windows and doors installed before summer. Spring isn’t just busy for our San Diego replacement window compa … [Read more...]
Carlsbad Customer Offers 3 Great Reasons for Choosing Us for Replacement Windows
Salespeople in any industry often get a bad reputation. It’s not always undeserved, either. Salespeople can be pushy, misleading, and may fail to offer any sort of follow-up support once they “close the deal.” At BM Windows, it is our goal to offer a different sort of sales experience for our San Diego replacement window customers. Recently, we received a review from Linda R. in Carlsbad that tells us we are meeting our goal of providing a positive sales experience. Linda met with our sa … [Read more...]
BM Windows Named “Best in Customer Service” by San Diego Publication
All of us at BM Windows are proud to announce that our company has been awarded the 2017 Best in Customer Service award by Window & Door Consumer! We are one of only three San Diego companies to receive the award, and the only replacement window company to be honored! Out of all of the replacement window companies in San Diego, it is quite an honor to be named the “best”—especially in the area of customer service! Window & Door Consumer is a website dedicated to educating San Diego hom … [Read more...]
Poway Customer Happy With His Choice of BM Windows for Replacement Windows and Doors
Stephen M. is like a lot of our replacement window customers. He did his research online and got multiple quotes on replacement windows and doors for his Poway home. He received quotes from our company and from one of the large San Diego “big box” stores, as well as from another independent replacement window and door company in San Diego. Stephen reports in a Yelp review left for us that the quote we gave him was not the lowest of the three he received—but rather that our pricing for the repl … [Read more...]
The BM Windows Location Finder: A Helpful Tool for San Diego Replacement Window Shoppers
Are you someone who likes to likes to “see for yourself” the type of work a company does before you hire them to work on your San Diego home? Are you a “researcher” who likes to gather as much information as possible before making a decision about a home improvement company? If you answered yes to either of these questions, you are like many people for whom a referral from a friend or family member, or a glowing online review, isn’t enough to convince them that a home improvement company is worth … [Read more...]
Patio Doors and an Energy-Efficient San Diego Home: Yes, You Can Have Both!
With outdoor temperatures heating up, many homeowners naturally begin to think about their home’s energy efficiency. Replacing your home’s windows and patio doors is a great way to make your home more energy efficient, as well as more comfortable in the hot summer months. Sometimes, we come across customers who want to add large patio doors to their home, but are concerned that installing them will make their home less energy efficient. We certainly understand the concern. A lot of people sti … [Read more...]
San Diego Customer Leaves a Rare Review for “Top-Notch” Service
We recently installed replacement windows and doors in the home of Paul W. of San Diego. His San Diego home needed a dozen new windows, as well as new French doors. After the job was done, Paul went to Yelp to leave us a review about his experience with the BM Windows team. Paul starts his review by saying, This company definitely qualifies for a top-notch review for the entire process from appraisal to competitive bid, installation, cleanup and follow through.” He also says, The sales rep … [Read more...]
BM Windows Receives 2016 Angie’s List Super Service Award
The Angie’s List Super Service Award winners for 2016 have been announced, and BM Windows is among the select group of home service providers who have received the award! You may have seen service vehicles driving around town that contain the “Angie’s List Super Service Award” bumper sticker and wondered what exactly that means. This award is given to businesses registered with Angie’s list that meet some pretty strict criteria. They must: Have an overall “A” rating overall, as well as an … [Read more...]
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