All of us at BM Windows are proud to announce that our company has been awarded the 2017 Best in Customer Service award by Window & Door Consumer! We are one of only three San Diego companies to receive the award, and the only replacement window company to be honored! Out of all of the replacement window companies in San Diego, it is quite an honor to be named the “best”—especially in the area of customer service! Window & Door Consumer is a website dedicated to educating San Diego hom … [Read more...]
Customer Service - Blog Posts by Tag
Poway Customer Happy With His Choice of BM Windows for Replacement Windows and Doors
Stephen M. is like a lot of our replacement window customers. He did his research online and got multiple quotes on replacement windows and doors for his Poway home. He received quotes from our company and from one of the large San Diego “big box” stores, as well as from another independent replacement window and door company in San Diego. Stephen reports in a Yelp review left for us that the quote we gave him was not the lowest of the three he received—but rather that our pricing for the repl … [Read more...]
The BM Windows Location Finder: A Helpful Tool for San Diego Replacement Window Shoppers
Are you someone who likes to likes to “see for yourself” the type of work a company does before you hire them to work on your San Diego home? Are you a “researcher” who likes to gather as much information as possible before making a decision about a home improvement company? If you answered yes to either of these questions, you are like many people for whom a referral from a friend or family member, or a glowing online review, isn’t enough to convince them that a home improvement company is worth … [Read more...]
Patio Doors and an Energy-Efficient San Diego Home: Yes, You Can Have Both!
With outdoor temperatures heating up, many homeowners naturally begin to think about their home’s energy efficiency. Replacing your home’s windows and patio doors is a great way to make your home more energy efficient, as well as more comfortable in the hot summer months. Sometimes, we come across customers who want to add large patio doors to their home, but are concerned that installing them will make their home less energy efficient. We certainly understand the concern. A lot of people sti … [Read more...]
San Diego Customer Leaves a Rare Review for “Top-Notch” Service
We recently installed replacement windows and doors in the home of Paul W. of San Diego. His San Diego home needed a dozen new windows, as well as new French doors. After the job was done, Paul went to Yelp to leave us a review about his experience with the BM Windows team. Paul starts his review by saying, This company definitely qualifies for a top-notch review for the entire process from appraisal to competitive bid, installation, cleanup and follow through.” He also says, The sales rep … [Read more...]
BM Windows Receives 2016 Angie’s List Super Service Award
The Angie’s List Super Service Award winners for 2016 have been announced, and BM Windows is among the select group of home service providers who have received the award! You may have seen service vehicles driving around town that contain the “Angie’s List Super Service Award” bumper sticker and wondered what exactly that means. This award is given to businesses registered with Angie’s list that meet some pretty strict criteria. They must: Have an overall “A” rating overall, as well as an … [Read more...]
Customer Still Referring BM Windows for Replacement Windows After Several Years
Recently, we sent out an email to the mailing list made up of customers and potential customers we’ve been accumulating over our years in business. We don’t send out emails often. It had been a while since we’d communicated with the people on our list, and we wanted to let them know what we’ve been up to at BM Windows. Presumably, because of this email, several of our past customers went to the Yelp website and left us positive reviews about their experiences using BM Windows for replacement w … [Read more...]
BM Windows E-book on Buying Replacement Windows Earns Prestigious International Award
We are proud to announce that our latest e-book, written by BM Windows owner Michal Bohm and published by Maven Publishing, is the recipient of an Honorable Mention in the 2017 Hermes Creative Awards competition! The award is for the recently updated and redesigned resource, “A Homeowner’s Guide to Buying Replacement Windows,” which is available as a free download on our website. The Hermes Creative Awards competition is known throughout the world as one of the most competitive of all the comp … [Read more...]
Getting to Know the BM Windows Sales Team for Replacement Windows in San Diego
One of the things that makes BM Windows different from other replacement window companies in San Diego is our exceptional sales team! While other companies train their sales representatives in high-pressure sales tactics and tell them to “never take ‘no’ for an answer,” we have a different approach at BM Windows. We hire sales team members that truly enjoy educating our customers about replacement windows and doors and helping them choose the best products for their homes that will also fit withi … [Read more...]
BM Windows Exceeds 100 5-Star Reviews on Yelp!
As a small business in San Diego, we depend heavily on word-of-mouth advertising and referrals to grow our business. Before the advent of the internet, this meant people had to ask friends and neighbors for recommendations on businesses to give their hard-earned money to. Now, it’s as easy as going to online review sites to see what customers have to say about their experience with a particular business. You no longer have to know someone who has personally used the business—you can rely on the c … [Read more...]
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