With summer in full swing, we are getting a lot of calls about installing patio doors in San Diego homes. Our crews have been all over San Diego County, upgrading homes with sliding patio doors, French doors, and sliding French doors. Earlier in the summer, we installed French patio doors in the home of Leslie S., and at the completion of her project, we received the following testimonial letter, which recounts in great detail her experience with BM Windows.
Having had multiple contractors work at our home in recent years, we are well aware that they won’t all treat our residence with respect. Even when the end result is great, the process can still be such a drag. We found ourselves dealing with pushy sales people, installation schedules that were constantly changing, and the mess and noise that comes with any construction project, big or small.
BM Windows is truly different from any other contractor or home improvement company we’ve encountered. In fact, after our first meeting with Michal (the owner), we didn’t even consider calling another replacement window and door company for a quote.
BM Windows’s approach to the sales process is respectful and educational. We were given multiple options for a patio door upgrade project, and some of the ideas that were presented were things my husband and I hadn’t even thought of. It was nice to have an expert in our home to offer suggestions and help us make a wise decision. It was a comfortable, in-home meeting, and there was absolutely no pressure involved in the sales process.
We were looking to maximize the inside-outside living experience of our home by making our family room and patio more connected and accessible to each other. We ultimately decided on full-height Anlin French doors with side lites.
We were kept up-to-date regarding the ordering, processing, and delivery of the doors, as BM Windows was working with the manufacturer to have them made to our specifications. The crew arrived exactly when we were told to expect them, and they were more pleasant than any installation crew who has even entered our home.
Watching the BM Windows crew work was really something to see. They protected our home and furnishings with plastic and worked with surgical precision. I’ve never seen a home improvement company take that much time and care before even starting their work. When it came time to fit the new doors into place, it was perfect! It’s clear that the installation team has been doing this for a long time. Their finish work was detailed and beautiful. A perfect mix of craftsmanship and efficiency allowed them to complete everything in one day. They stayed late to make sure all the finish details were buttoned up and to give us an instructional walk-through on how the new doors operate.
Before leaving, Carlos, the lead installer, noticed that one of our other patio doors wasn’t sliding very well (one that wasn’t even installed by BM Windows). He took the time to clean and lubricate it, and gave us some easy tips to keep it working nicely.
Every time we walk into the room where our new French doors were installed by BM Windows, we’re surprised at how great they look and what a difference they make in the feel of our home. They were a wonderful investment, both in the value of our home and our quality of living.
We’re very pleased with the quality of the Anlin Malibu French Doors and the installation that BM Windows performed. What a great experience from start to finish!”
— Leslie S., Escondido, CA
We are not surprised at all that Leslie had such a great experience with the entire BM Windows team. Our office staff and installation teams are some of the best in the replacement window business, and our San Diego customers tell us time and time again how impressed they are with their work, customer service, and communication. We work hard to put our customers first, and to make sure they have a great experience with our company.
We’d love to have the opportunity to impress you! If you have been considering replacement windows or doors for your San Diego home, contact BM Windows today.