BM Windows Passes Customer Service Test and Gets Rave Review from San Diego Homeowner

We realize many of our customers begin their search for replacement windows online. They do a Google search for something like “window replacement san diego,” and up pops a whole host of San Diego replacement window companies, as well as links to review sites like Yelp and Home Advisor. So, how do you start to weed through all of those business listings to find the best replacement window company? You could spend hours, even days, going through all of the San Diego replacement window websites and reading all of the reviews.

One of our customers, Cory M. from San Diego, used an interesting approach when choosing a company to replace the windows in his San Diego home. He put the customer service of several companies to the test by calling the businesses after hours and leaving a message. By doing this, he was able to quickly eliminate several companies that didn’t promptly return his phone call (or perhaps that simply don’t return calls at all). Cory reported, via a recent Yelp review that, “BM windows called [him] first thing the following day and had their sales person out to meet with [him] the day after that.”

We know your time is valuable, and you don’t want to wait around for days for replacement window companies to call you back. We do our best to return calls in a timely manner, and we work with you to schedule your in-home consultation as soon as possible. It’s just one of the ways we show our customers that they are our priority.

Cory also reported in his review that the BM Windows installation crew was “extremely friendly and did a great job cleaning up after they were done.” He also said, “I was dreading replacing my windows but by the time BM Windows was done I wish I would have done it 2 years ago!”

This is a common thing we hear from our customers. They are expecting the window replacement process to be inconvenient and very disruptive to their homes, but are pleasantly surprised when the process is smooth and completed quickly. They are also thrilled with the difference that new windows make in the look and feel of their home.

Cory concludes his review by saying,

Most importantly the windows look fantastic and the customer service was unparalleled!”

We appreciate the great review from Cory, but more importantly, we are glad he is happy with his decision to use BM Windows for replacement windows for his San Diego home.

Are you looking for a replacement window company in San Diego that places a high priority on customer service and that offers high-quality, energy-efficient windows and doors at competitive prices? Contact BM Windows today! Leave us a message after hours if you need to. We’ll get back to you in a timely manner and get the process started, so you can have beautiful new windows installed in your home.