Do you want new windows in your home but dread the thought of dealing with salespeople? We don’t blame you. Salespeople tend to have a reputation for being pushy and willing to say just about anything to make a sale, with little regard for what’s best for the client.
We want you to have a completely different sales experience when you work with BM Windows for replacement windows in San Diego!
No High-Pressure Sales or Fear Tactics
Many home improvement companies train their sales teams to “never take no for an answer.” They use all types of tactics to try to convince homeowners to sign a contract before they leave the appointment. The salespeople will say that the price they’re offering is good for a limited time only. They’ll bad-mouth their competition. They’ll try to convince people that their company is the only one that can solve their problems and that going with any other company would be a big mistake. They overstay their welcome and generally make people feel uncomfortable.
What they’re trying to do is get people to feel a sense of urgency or to instill some fear in them. Nobody wants to miss out on a good deal or make the wrong choice, so if a salesperson can convince them that going with their company is the only way to avoid this, some people will sign on the dotted line as a result.
At BM Windows, we don’t ever use high-pressure or fear-based sales tactics. We simply offer San Diego homeowners high-quality products and great service at competitive prices, and then we let them make up their minds from there. Sure, we might try to convince homeowners that our products are better than some of the products our competitors offer, but that’s only because we believe they actually are (and have the metrics to back up those claims)!
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Free In-home Consultation
Schedule your free in-home consultation today. No obligation and no high-pressure sales tactics.
Schedule Consultationor Call (858) 621-6287
At the end of your consultation, the BM Windows sales team member will provide you with an all-inclusive quote for new windows and doors for your home. If you like what you see, we will be happy to get things started, but we can also give you time to think about it if you’re not quite ready to sign a contract right then and there.
Do we sometimes lose a sale to our competitors by operating this way? Probably. But we can also feel good about the way we conduct ourselves in business, knowing that our customers won’t get buyers’ remorse because they felt pressured or tricked into signing a contract before they were ready.
A Sales Team Made Up of Replacement Window Experts, Not Slick Salespeople
We don’t consider the team members we send out to homes throughout San Diego for consultations to be salespeople. Rather, they are experts in replacement window products in particular, and home improvement in general. They won’t give you a sales pitch. They will give you valuable information. You can ask them just about anything about replacement windows and they will have the answer (or will get it for you if they don’t know the answer off the top of their head).
They will give you their honest opinion about what products they think will work best in your home. If they suggest certain upgrades, it’s because they truly think you and your family will benefit from them, and not because they’re trying to “upsell” you. For example, if you live on a busy street, they might suggest getting the upgraded sound suppression package. However, you are always free to decline their suggestions.
BM Windows wants to be known as a company that does right by our customers, and that starts with the sales process. Our customers have always been our number one priority and they always will be!
If you would like to schedule a consultation with one of our helpful team members to learn more about the replacement windows we sell, contact our office today.