In-home salespeople can sometimes get a bad name. Just about everyone has experienced a pushy salesperson that made them feel uncomfortable. Either they wouldn’t take “no” for an answer or they made you rush into making a decision that you weren’t ready to make. Some even use guilt or peer pressure to try to make a sale. It’s unfortunate, but pushy salespeople probably aren’t going anywhere anytime soon because their tactics often work.
What’s more, many salespeople in the home improvement industry receive a good amount of training in sales tactics, but maybe not as much in the products they are selling. They may know the basics and not much more.
This isn’t the case at BM Windows. Our San Diego replacement window company has always put a huge emphasis on consumer education, and in order to do so, it means our consultants need to be well-educated themselves.
Not many San Diego homeowners we meet with have in-depth knowledge about replacement windows (and why would they?), so we make sure our team members can offer information that will help them make more informed decisions. Our in-home consultants can help you compare the various products on the market (even the ones we don’t sell), so you can be sure you are getting the best windows available for your budget. They can answer any questions you have in detail—giving you much more than you could ever read in product brochures.
Not only are our team members knowledgeable about replacement window products, they’re also familiar with their installation. They have all either worked as window installers or in other aspects of the construction industry in the past. They truly are window experts!
Here’s another great benefit to working with experienced, knowledgeable replacement window consultants like the ones at BM Windows: they are able to give you an accurate quote on the spot. We’ve heard of other replacement window companies that send a salesperson out to homes, give their sales pitch, and then make you wait for a quote until they can talk to their manager or the company’s owner. At BM Windows, we have so much confidence in our experienced team that we trust them to provide our prospective customers with an accurate quote. They can even give you a quote on several different product lines, so you can choose if you want to go with high-end replacement windows, or a more mid-range offering. (We don’t sell low-end or builder grade windows.)
In addition to their knowledge and experience in the replacement window industry, our consultants will also shoot straight with you. They will tell you which upgrades are worth the money, and which ones you can do without. They won’t try to sell you anything you don’t want or need or try to push you outside of your budget just to make a sale. We want all of our customers to have a great experience with our company, and that only happens when you deal with people honestly.
If you want to read more about our sales team, click here. And if you’re ready to meet with one of them and learn more about the quality, energy-efficient replacement windows and doors we sell, contact us here.