If you’re like most people, when you’re shopping for a company to do work on your San Diego home, you look for companies with good ratings and reviews from past customers. You want to make sure that before you give a company your hard-earned money, you know that they are a legitimate company that will do the job right and stand behind their work.
When it comes to replacement window companies in San Diego, BM Windows is one with some of the highest ratings and the most glowing reviews from past customers. Customers praise our company for our friendly and helpful office staff, our knowledgeable and non-pushy sales team, and our professional and efficient installation team. They also love that we sell high-quality replacement windows but don’t overcharge for them. Instead, we offer competitive pricing and don’t try to upsell our customers on options or features that won’t truly benefit them.
The replacement window market in San Diego is very competitive. You don’t stay in business for as long as we have in a competitive industry like this unless you are great at what you do. If word gets out that a replacement window company doesn’t treat its customers right, or that it does poor work, or that it doesn’t stand behind its work, there are plenty of other companies from which homeowners can choose. We’ve seen many companies come and go over the years (as well as a few that have “rebranded” in order to try to distance themselves from bad online reputations).
Authentic Reviews from Our San Diego Replacement Window Company’s Customers
Our online reputation is built on authentic reviews from real customers throughout San Diego. We have never paid for fake reviews, and we never will!
As of this writing we have more than 300 five-star reviews, just between Google and Yelp!
As you read through these reviews, you see a lot of commonalities. Customers, overwhelmingly, love how they are treated by our staff. They love that we aren’t pushy during the sales process, but instead, allow them to take their time in making a decision about replacement windows. They love that we are communicative throughout the whole process. They love our high-quality products. They find our prices to be fair. They love that our installers take great care to protect their walls, floors, and furnishings during the installation process. And they love that our installers work efficiently and can often complete an entire installation in a single day! You’ll even see a few reviews from people who had an issue with one of their windows or patio doors and left us a glowing review after we fixed it for them quickly, and at no charge to them!
Here are a few examples of the reviews we have received recently:
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“Highly recommend BM Windows. They installed windows and patio doors for the entire house. The entire experience was exceptional from the information provided during my research of windows and installation company phase through sales, scheduling and the installation. The installation was completed quickly, and the quality of work was outstanding. Everyone was very knowledgeable and a pleasure to work with and the new doors and windows look great.”
– Susan H.
“Glad I went with BM windows for my Anlin windows. The person I dealt with was informative with no pressure to purchase the windows. Pricing for the windows was fair. Once the windows were received installation was scheduled and was done in one day by 2 people. I am pleased with the results.”
– Al C.
“BM Windows did an outstanding job installing windows for our entire house. They did a very thorough job installing and the windows and patio door look great! Great price for what we received. Can’t beat their price and quality!!!”
– B&M C.
Just like any company with hundreds of reviews, not all of them are five stars. There are some customers who won’t be satisfied no matter how hard you try. And we do try to ensure that every customer is completely satisfied with our work. If there is a problem down the line with a window installed by our team, we will do everything in our power to make it right.
Sometimes, that means getting an entirely new window from our manufacturer, while other times it involves going back to the home to fix something that was broken. Even if it’s been many years since we did the installation, we will still help a customer when they call to report an issue. You may also notice a few one-star reviews from people who we never even worked with. Some people don’t like our three-window minimum policy and have decided to leave us negative reviews regarding that, even though we always offer other options to people with small projects.
An Authentically Good Experience from a San Diego Window Company
For the team at BM Windows, it’s not just about getting good reviews and maintaining our online reputation. We genuinely want every customer to have a great experience with our company and to be thrilled with their new windows and patio doors!
If you have been looking for a company in San Diego for replacement windows, we would love it if you would consider BM Windows! We promise to take great care of you and your home throughout the process and provide you with a great outcome!
Contact our office today to schedule an in-home appointment, at which you can get all of your questions answered and receive an all-inclusive quote on high-quality replacement windows and expert installation.